Shipping & Delivery
This page explains how IDP Drive ("we", "us", "our") delivers your digital IDP and, if selected, your physical IDP card.
1. Digital delivery
Your digital IDP is emailed to you within 5 minutes of approval — no shipping involved. You can print it at home or show it directly on your phone.
Every plan includes the digital version. If you selected Digital Only, this is the only document you'll receive — there's nothing further to ship.
2. Physical card delivery
If you chose a Print + Digital plan, your physical IDP card is produced and mailed separately from the digital version.
| Stage | Typical timeframe |
|---|---|
| Digital IDP delivered by email | 5 minutes after approval |
| Physical card production & dispatch | 1–2 business days |
| Physical card arrival (domestic) | 5–7 business days from dispatch |
| Physical card arrival (international) | 7–10 business days from dispatch, depending on destination |
These are typical timeframes, not guarantees — customs processing, local postal service delays, and remote addresses can extend delivery beyond the ranges above. If you're traveling soon, we recommend ordering at least a week before departure whenever a physical card is required.
3. Tracking your shipment
Once your card ships, you'll receive a tracking number by email. You can also check your order status any time on our Track My Order page.
4. Shipping destinations
We ship physical IDP cards worldwide. Delivery to some countries or remote regions may take longer than the ranges shown above due to local customs procedures, which are outside our control.
5. Incorrect or incomplete address
Please double-check your mailing address before submitting your order. If a card is returned to us as undeliverable because of an address error on your part, we'll reach out to arrange reshipment; an additional shipping fee may apply in that case.
6. Lost or damaged in transit
If your card doesn't arrive within a reasonable time after the estimated window above, or arrives visibly damaged, contact us with your order number and we'll arrange a free replacement — see our Refund & Return Policy for details.
7. Changes to this Policy
We may update this page as our shipping partners or processes change. The "Last updated" date at the top always reflects the current version.
Questions about your delivery?
Contact us at support@idpdrive.org or check your order status